Privacy Policy
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Privacy Policy

Privacy Policy

Arzia respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit a form, contact our team, or inquire about our sober living and recovery support services.

Information We Collect

Arzia may collect personal information that you voluntarily provide through our website, contact forms, phone calls, emails, or other communication methods. This may include your name, phone number, email address, message details, service inquiries, and any information you choose to share with us.
We may also collect basic website usage information, such as browser type, device information, pages visited, time spent on the website, and general location data through cookies or analytics tools.

How We Use Your Information

Arzia uses your information to respond to inquiries, provide information about our housing and recovery support services, communicate with you, review service requests, improve our website, and support our intake or contact process.

We may also use your information to follow up with you, answer questions, provide updates, and help determine how we may best support your needs.

Privacy and Confidentiality

We understand that seeking sober living support can be personal and sensitive. Arzia handles all submitted information with care and respect. We do not sell, rent, or trade your personal information to outside parties.
Information may only be shared when necessary to provide services, comply with legal requirements, protect safety, prevent harm, or work with trusted service providers who help us operate our website or communication systems.

Medical and Emergency Information

Our website is not intended for medical emergencies, crisis support, or urgent mental health situations. Please do not submit emergency, highly sensitive medical, or crisis-related information through website forms. If you are in immediate danger or need urgent help, please contact emergency services or a qualified professional right away.

Cookies and Website Tracking

Arzia’s website may use cookies or similar tools to improve user experience, understand website traffic, and help us make our content more useful. You may adjust your browser settings to disable cookies, but some parts of the website may not function properly.

Third-Party Services

Our website may include links to third-party websites or use third-party tools for hosting, analytics, communication, or form submissions. Arzia is not responsible for the privacy practices, content, or policies of outside websites or services. We encourage you to review their privacy policies before sharing information.

Data Security

Arzia takes reasonable steps to protect the information submitted through our website. However, no online system, email, or website transmission is completely secure. By using our website, you understand that information shared online carries some level of risk.

Data Retention

We may retain submitted information for as long as needed to respond to inquiries, provide services, maintain records, improve operations, or meet legal and business requirements. When information is no longer needed, we may securely delete or archive it.

Children’s Privacy

Our website and services are not directed toward children under the age of 13. Arzia does not knowingly collect personal information from children. If we become aware that a child has submitted personal information, we will take appropriate steps to remove it.

Your Choices

You may contact Arzia to request updates, corrections, or removal of your personal information from our records, where legally and practically possible. You may also choose not to provide personal information through the website, though this may limit our ability to respond to your inquiry.

Changes to This Privacy Policy

Arzia may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of the website after updates means you accept the revised policy.